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How
secure is my information? STC takes special care in
maintaining the privacy and security of your information. For example,
STC requires you to enter a valid UserID and password before permitting you to
see any personal or financial information. This site also encrypts all
the information that the server and your browser exchange. If you are
inactive for an extended period of time, the site will log you off and you
will need to reenter your UserID and password. «
Why are cookies important? This
site uses a common technique, HTTP-header cookies, to identify one page
request from another. The cookies this site creates do not contain any
personal information. They merely allow the site to recognize a page
request comes from someone who has already logged on. The information is
stored temporarily in memory and is available only during the course of a
session. The information is removed once you log out or close down your
browser. Some browsers can be configured to warn the user whenever a
site sends it a cookie. If your browser provides an edit message asking
you to accept or reject the use of cookies, you should accept. The site
will not work without them. «
What is encryption? Encryption
is a mathematical process that transforms a message in order to conceal its
meaning. Encryption is used to protect messages from eavesdropping,
tampering, or message forgery over the Internet. «
How is encryption used by this
site? It is the policy of the STC to encrypt the
transmission of all personal or financial information that is transmitted
between our server and your browser. The security standard SSL, Secure
Sockets Layer, is used to implement this. SSL is the leading standard
for securing World Wide Web transmissions. It is also supported by the
leading browsers, Netscape Navigator* 1.1 and above and Microsoft Internet
Explorer* 2.0 and above. «
How can I tell that SSL is in effect?
The URL of a secure document begins with HTTPS://. The additional "S" on
the end of the familiar HTTP indicates a secure channel to the server.
Also, in Netscape Navigator* 3.x, the security icon in the lower left corner
of the browser will change from a broken door key on a gray background to an
intact door key on a blue background once a secure channel is
established. In Netscape Navigator* 4.x and Microsoft Internet Explorer*
3.x and 4.x, the security icon is a padlock. The hasp of the padlock
will be closed once a secure channel is established. «
How secure is SSL? SSL uses
public-key encryption. This technology can use keys of various
sizes. The larger the key length, the greater the number of possible
keys, the more difficult the decryption challenge, and the more secure the
message. Browsers generally have one of two key sizes--40-bit or
128-bit. Messages encrypted with a 40-bit key could possibly be decoded
in less time than those encrypted with a 128-bit key. Messages encrypted
with a 128-bit key are 3 x 1026 (3 followed by 26 zeros) times
harder to break. It is estimated that it would take 1 trillion trillion
years to crack a 128-bit message with current technologies.
This site will provide the maximum level of encryption supported by your
browser. Those wishing to maximize the security of their Web activities
are encouraged to obtain a browser with 128-bit encryption. These
browsers are available for downloading at home from either Netscape* or
Microsoft* at no cost except telephone time. However, by United States
law, these browsers are available to U.S. and Canadian citizens or permanent
residents only. «
Why do I need to use a particular
browser? In order to maximize the privacy of your
information as well as to provide a consistent visual presentation, a
relatively current and capable browser is required. For example, the
browser must support JavaScript, Cookies, and Secure Sockets Layer (SSL), an
encryption standard for browsers. For enhanced security, we recommend
using a browser version that uses 128-bit SSL encryption. Furthermore,
those browsers have been used to extensively test this site to ensure that the
pages display and behave in a predictable manner.
The browser requirement for this site is Netscape Navigator* 3. 0 and
above, or Microsoft Internet Explorer* 3.0 and above. Other browsers may
work if they have the required browser features; however, this site has not
been tested or certified for other browsers.
Note: If you are an AOL user, you will also need to use one of the
minimum required browsers. You may need to download one of the approved
browsers to use STC's online filing system. «
What responsibility do I need to take as a
customer? Customers have their own set of responsibilities
in providing security for their STC accounts. UserID's and any passwords
must be kept secret. You should make sure that no one is physically
watching as your UserID's or passwords are entered. It is also important
to remember to log out of STC's online filing system and even exit the browser
when leaving the computer.
If your PC is left unattended with the browser running and a valid UserID
and password cached, anyone may gain access to the account. You should
also take precautions to keep computers clean and free from viruses that could
be used to capture your UserID or password keystrokes. «
*Netscape Navigator is a registered
trademark of Netscape Communications Corp. All rights reserved. *Microsoft
Internet Explorer is a registered trademark of Microsoft Corp. All rights
reserved.
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